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Welcome New Patients!

Welcome to Vonnahme Eye Care! Thank you for choosing us to serve your eye care needs. 


To schedule an appointment we require patient's current medical insurance information. 

 

Please call:
(413) 552-EYES or (413) 552-3937

Holyoke Office Hours:
Monday-Friday, 9:00 a.m. to 6:00 p.m.

 

Please bring with you:

  • Your medical and vision insurance cards as well as any other insurance documentation

  • Your current glasses and sunglasses or contact lenses, if applicable

  • A list of any medications and nutritional supplements you take regularly

 

Types of Payment Accepted:

  • Cash

  • Checks

  • Credit/Debit Cards: MasterCard, Visa, American Express, Discover.

  • Care Credit Financing 

 

Vonnahme Eye Care is a provider for most medical and vision insurances: 

  • Blue Cross/Blue Shield

  • Health New England

  • Medicare

  • Cigna

  • United Healthcare

  • Harvard Pilgrim

  • Eyemed

  • VSP

  • Aetna

  • GIC

  • Even if your insurance is not listed (i.e., Davis, Spectera, etc...) patients can still use their full out of network benefits at our office. Patients will pay for services and materials at time of service. Our office will provide a detailed itemized receipt which can then be submitted for reimbursement. 

Medical Insurance vs. Vision Plans

What's the difference between medical insurance and vision plans?

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There continues to be much confusion concerning the proper usage of Vision Plans or Medical Insurance to cover your eye exam. Hopefully, the following will help clear some of the confusion.

 

It is important that you understand that your Vision Plan (VSP, EyeMed, etc) covers ROUTINE eye care only and is mainly designed to determine a prescription for glasses (nearsightedness, farsightedness, and normal astigmatism) and to evaluate the health of the eyes.  It is not equipped to deal with complex medical conditions, diagnoses, and/or treatment plans.

 

When a medical diagnosis or condition is present (such as high blood pressure, diabetes or eye diseases like glaucoma, dry eyes, cataracts, macular degeneration, retinal holes or tears, etc) that requires specific counseling, documentation, follow-up care, regular monitoring or referral to a surgeon, then your visit is NOT COVERED by your Vision Plan. It is necessary to file the visit with your major medical carrier and the co-pays for that insurance will apply as well as any non-covered service.Unfortunately, the doctor cannot tell if medical eye conditions exist before you are thoroughly examined. We cannot base the outcome of your exam upon which insurance plan you want to use.  Our office does not make these rules and they are defined by the insurance carriers themselves.

 

The good news is that your Medical Insurance can be used when an eye-relatedmedical problem, such as, cataracts, dry eyes, complications from diabetes or high blood pressure (among many others) is found during the course of the eye examination. You do not need a vision benefits rider on your medical insurance to be covered for a medical eye condition. In these cases, your Medical Insurance will be billed for the eye exam even though a Vision Plan may also be in effect. Your Medical Insurance co-pays and deductibles prevail and must be paid at the time of your exam.

More Good News!: If we do file the exam with your medical insurance, you can stilluse your Vision Plan benefits towards the purchase of glasses or contact lenses based on your plans allowances.

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Call for an appointment today! 

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